Effective Date: August 5, 2026
At Life Allies Prosthetics (“Company,” “we,” “our,” or “us”), we are committed to protecting the privacy and personal information of every individual who visits our website https://lifealliesprosthetics.com/ or uses our healthcare products and services. As a trusted provider of prosthetics, cosmetic restoration, rehabilitation devices, orthotics, compression garments, surgical equipment, medical implants, and clinical support services, we understand the importance of maintaining the confidentiality of your personal and medical information. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you interact with our website, contact our team, book appointments, or avail of our services.
Information We Collect
When you visit our website or communicate with us, we may collect personal information that you voluntarily provide, including your full name, email address, phone number, address, and any information submitted through our appointment booking form or contact form. If you schedule an appointment or request medical assistance, we may also collect details regarding your healthcare needs, preferred treatment, medical history relevant to the requested service, doctor’s recommendations, and any notes or documents you voluntarily share with us. In addition, our website may automatically collect technical information such as your IP address, browser type, operating system, device information, pages visited, referral source, and browsing activity through cookies and similar technologies to improve website performance and user experience.
How We Use Your Information
Life Allies Prosthetics uses the information collected from you to provide safe, effective, and personalized healthcare services. Your information helps us schedule appointments, respond to inquiries, provide consultations, recommend suitable prosthetic or rehabilitation solutions, coordinate with healthcare professionals when required, and deliver ongoing patient support. We may also use your information to communicate appointment confirmations, treatment updates, service reminders, and important notifications related to your care. Additionally, we analyze website usage data to improve our website, enhance our services, and better understand the needs of our patients and healthcare partners.
Medical Information
As a healthcare service provider, Life Allies Prosthetics may collect medical information necessary to evaluate your condition and provide appropriate prosthetic, rehabilitation, or surgical support services. This information may include treatment requirements, prescriptions, measurements, clinical observations, rehabilitation progress, and related healthcare records. Such information is collected only with your knowledge and is used exclusively for providing healthcare services. Access to medical information is restricted to authorized personnel who require it for treatment, consultation, or patient support.
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve functionality, remember user preferences, analyze visitor behavior, and enhance overall user experience. Cookies help us understand how visitors interact with our website so we can continuously improve its performance and content. You may choose to disable cookies through your browser settings; however, doing so may limit certain features of the website.
Sharing of Information
Life Allies Prosthetics respects your privacy and does not sell, rent, or trade your personal information to third parties. We may share your information only when necessary to provide our services effectively, including with authorized healthcare professionals, hospitals, diagnostic centers, manufacturing partners, technical service providers, payment processors, or government authorities where required by applicable law. Every effort is made to ensure that such parties maintain appropriate confidentiality and security standards while handling your information.
Data Security
Protecting your personal information is one of our highest priorities. We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, misuse, or destruction. Access to personal information is limited to authorized personnel who require it to perform their duties. While we use commercially reasonable measures to secure your information, no electronic transmission or internet-based storage system can be guaranteed to be completely secure.
Data Retention
We retain your personal and medical information only for as long as necessary to provide healthcare services, maintain patient records, comply with applicable legal and regulatory requirements, resolve disputes, and fulfill our contractual obligations. Once the information is no longer required, we take reasonable steps to securely delete or anonymize it in accordance with applicable laws.
Third-Party Links
Our website may contain links to third-party websites for additional information or convenience. These websites operate independently and have their own privacy policies. Life Allies Prosthetics is not responsible for the content, security, or privacy practices of any third-party website, and we encourage users to review their privacy policies before providing any personal information.
Your Rights
You have the right to request access to your personal information, update inaccurate information, correct or modify your details, withdraw consent where legally applicable, or request deletion of your information, subject to legal and medical record retention requirements. To exercise these rights, you may contact us using the contact details provided below.
Changes to This Privacy Policy
Life Allies Prosthetics reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. Any revisions will be published on this page with an updated effective date. Continued use of our website or services after such updates constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Life Allies Prosthetics
Address: A-70/71, Gulab Bagh, Near Nawada Metro Pillar No. 736, Uttam Nagar, New Delhi – 110059
Email: lifealliesprosthetics@gmail.com
Phone: +91 9868 524024
Website: https://lifealliesprosthetics.com/
